Corrections Policy
Getting something wrong is not the interesting part. What a newsroom does in the twenty minutes afterwards is. Last updated: August 2026.
This page exists because of a number. Early on we ran an opening-weekend collections figure that came from a trade account, attributed it to nobody, and had to take it apart in public a day later. The rules below were written that week.
A correction, a clarification and an update are different things
A correction means we published something factually wrong. A figure, the spelling of a name, a designation, a constituency, a scoreline, an award credited to the wrong film. It is marked as a correction and it says what was wrong before it says what is right.
A clarification means the facts were right and the sentence still misled, usually a headline carrying more certainty than the story under it. An update means new information arrived after publication and the situation moved: a player was cleared, a release date shifted. Updates are not corrections, and we do not reach for the softer word to make our own mistake look like the news changing.
The note goes on the article, with a date
Corrections are made on the original page at the original address, at the foot of the piece, under a heading that says Correction, with the date, what the sentence said before, and what it says now. When the error was in the headline the note goes at the top as well, because a reader who came for the headline may never reach the foot.
We do not quietly edit a wrong line out and carry on. A story with no note reads like a story that was always right, and if we did that twice you would be entitled to distrust every timestamp here. The one exception is the typo, which is the next section rather than a loophole.
Typos, and errors that change what you understood
A missing word, a duplicated line, a broken link, a formatting fault: fixed without a note, because nobody’s understanding of the story rested on it. The same goes for a spelling slip caught within minutes of publishing, before anyone outside the desk has read the piece.
Anything that changes what a reader takes away gets a note. A crore where a lakh belongs. A figure out by a factor of ten. The wrong actor credited, an allegation attached to the wrong company, a source described as though they had spoken on the record. Where people repeated the error or acted on it, the note states the wrong version plainly rather than in language only a sub-editor would follow.
Telling us about one
Write to support@cover365.in with CORRECTION at the front of the subject line. Give us the headline, the line you think is wrong, the accurate version, and if you have it, the document, order copy or scoreboard that shows it. Sending that with the first email rather than the third gets it fixed the same day more often than not.
We aim to acknowledge inside one working day and to correct, or explain why we are not correcting, inside two. If a check needs longer we say so and give you a date instead of going quiet. You do not need to be the subject of a story to report an error in it. Our contact page covers how to label other kinds of mail.
Chasing the error out of the building
A wrong figure rarely stays on one page. Once a material correction is agreed we fix the article, then go after the copies. Social posts carrying the claim are corrected or taken down with a line saying why. The newsletter runs the correction in its next send. Any publication that licensed the piece is written to and asked to run the same fix.
Where an aggregator or another site lifted the number from us, we tell them. Some update it. Some ignore us, and we cannot force them, which is the honest limit of this policy. We work from a record of where a piece was pushed rather than from somebody’s memory of a busy afternoon.
We correct stories. We do not make them vanish
Unpublishing is not a remedy for being wrong. A story that turns out to be wrong gets corrected, and where the whole premise collapses, it is replaced at the same address with an editor’s note saying what we published and what was wrong with it. The link keeps working. A dead link is a story we are hiding.
Removal happens in narrow circumstances. Where a legal requirement leaves no option. Where publication puts somebody at real risk of harm. Where we identified a minor, or the victim of a sexual offence, in a way we should not have. Where a person was misidentified and no correction can undo the association with their name. Requests to remove accurate reporting because it is embarrassing, inconvenient or old are declined, including from advertisers. Copyright complaints go through our DMCA process.
Who signs it off, and where it is written down
The managing editor is accountable for every correction decision here, including the ones we decline and the wording we choose. The section editor who commissioned the piece drafts the note, the managing editor approves it, and the reporter is told before it goes up. Nobody on the commercial side is consulted. An advertiser does not get a correction because they asked. They get one if they are right, like anybody else.
Material corrections are logged with the date, the story and what changed, so the record does not depend on anyone’s recollection. That log is the only reason we can tell you our worst error was a collections figure rather than something more flattering. The rules underneath all of this are in our editorial standards. If we corrected something too quietly, write and say which line still reads wrong.
